Tuesday 11 December 2007

Personal Training Blasphemy?


Can I ask you a question?

When was the last time you walked into Amazon, Barnes and Noble or even your local bookstore to buy a book?

Was it recently?

When you were browsing around reading the book-sleeve, did an attendant run up to you and say "Quick! There's only 2 left! Buy it before they go!"?

What about the last time you bought a book?

Did you hand over the book and the money only to find out that they'd thrown 18 other books, a CD collection, a bunch of book tokens, the author's telephone number and a money-off voucher to Starbucks in your bag?

No?

I wonder why that is?

I'm gonna go out on a limb here and say that it's because bookstores generally value the works of each individual author and rely upon the fact that people are buying, say, a Stephen King novel because they actually like his work, value his craftsmanship actually WANT his book.

Nothing more, nothing less than that.

It's funny then, that in the internet publishing world we tend to do the exact opposite.

We tell people that 'There's only 4 left!' or that 'The price will go up at midnight... I can't guarantee the price!' or that 'Due to such high demand we'll be discontinuing the book but when we bring it back it'll be twice as expensive".

Worse still, we sell the book itself and then bundle it with a stack of bonuses so large that it would take 2 solid months of 8 hour days to get through them.. even if they wanted to!

(I recently looked at a product that had 103 'bonus' items attached to it!)

Excuse me, but this is just nuts!


I mean, seriously, what does it tell your prospect about you and your product?

1. That book is not good enough to be sold as a stand alone product.

If it were, it would be. That simple.

Borders doesn't give you 10 books as bonuses for the simple reason that each book on its shelves MUST be good enough to be there under its own merits and, that being the case, you should pay a fair price for it.

No ifs, no buts.

2. That you're not as confident of your materials as you should be.

If you were then you wouldn't want to bribe me with other stuff that, in many cases, doesn't support the primary offering.

And hey, if you're not confident then why should I be?

3. That you don't care whether or not I read your book.

If you really wanted me to read YOUR book and take what you're saying seriously, why on Earth would you want to distract me with 10 or more works from other people

Seriously, in this day and age the thing that people are most short on is time.

They want to be told what to do, how to do it and why in the shortest, quickest most concise way possible.

They don't want to read through War and Peace 10 times over from different people to figure out what they should be doing to get better abs.

In fact, they already get THAT kind of confusion for free on Google, so why should they pay YOU for adding even more?

4. That you want their money... BADLY!

What other message do you think people are getting when you say 'you can have this, and this, and this, and... oh yes, and don't forget this!'?

They're getting the message that for you it's all about the sale, nothing more, nothing less and that you'll keep bribing until they say 'yes'.

Now, the thing is, this has worked on the internet up until now but will it last?

Can it last?

Will we all find ourselves playing the 'He with the biggest pile of bonuses wins' game ad infinitum?

Will we see 500 bonus gift bundles in the not too distant future?

Who knows, but I hope not!

"But Dax, a lot of the 'big boys' have made a huge fortune this way... I want some of that"

Too true, over the years there has been some great money made from this approach but I don't think it'll last. I sincerely hope it doesn't!

You see, every one of these 'super bundles' just reinforces to the world at large that we're not 'real' authors.

They believe that we're 'just' e-book authors and that we're deserving of lesser status.

And, to be honest, most of the time they'd be right!

Yes, I know that much of this is coming off as marketing blasphemy but it's what I believe.

You may even think it's a bit rich coming from someone who's got e-books of his own but if you take a look at my MAGIC Hundred ($150,000 this year) and my Scientific Advertising ($37,000) you'll see that I offer no bonuses, no bribes and no slick sales techniques.

I simply offer what I'm selling in a (hopefully) captivating way and trust that those who want my books will buy and those that don't won't.

Yes, there are those who make far , far larger sales than I and yes, they use the bonus method to do so but I'm certain as certain can be that those days are coming to a close.

Regardless, the question is not just 'How many sales can I make?' but, 'what difference am I making when someone reads my book?'

If you're stealing precious time from them by loading them down with 15 books instead of just 1 good one, then are you really doing them a service? Are you really making a difference?

I'd love you hear your thoughts.

Dax
http://www.personaltrainersuccessacademy.com/




9 comments:

Steve said...

Interesting angle Dax. And i think you are right that this may well be changing in the future.

I've been sucked in by bonuses before - it's not that they and the products aren't necessarily good, some are some aren't.

However more often than not i just don't get round to reading the bonuses, and if others experience the same thing, pretty soon the perceived value of them will likely lessen greatly

Steve Cork
www.everydayathletes.co.uk
http://sussexpersonaltrainer.blogspot.com

Amanda Vogel said...

Dax,

I agree with you. As a consumer, I’ve noticed some of the products I've purchased or considered purchasing come with bonuses I don't even care about.

As a product creator, I do offer bonuses on some of my products, but not all of them. It's an experiment. In fact, my top-selling product has no bonuses.

I'm a firm believer that if there are bonuses, they should come FROM the product creator and be closely tied to the main product versus a truckload of semi-related resources from other people.

I think a lot of internet marketers have abused the concept of the bonus - perhaps one reason why this tactic is less appealing than it used to be.

Thanks for the post.

Amanda Vogel, MA
Active Voice Writing Service for fitness professionals
www.ActiveVoice.ca
http://FitnessWriter.blogspot.com

Unknown said...

Dax,

I love what you had to say. I have some e-books on the market and I'm just finishing up my newest which will be released in about a month or so. I never really thought about it that way. I think it's so true that the internet world has gone "bonus" crazy. But if you think about it, shouldn't what you're putting out there be good enough for the person.

I think it comes down to authors just trying to outdo each other with as many bonuses as possible.

I'll be re-thinking my bonus approach when my new e-book is released.

Thanks Dax,
Kevin Valluzzi
www.stopthefitnessconfusion.com

Alex Gold said...

This would be more legit if you hadn't used those exact tactics last week in your newsletter trying to sell scientific advertising.

Graeme said...

Whether or not you have used this method in the past is irrelevant Dax. You still make a good point, after all it usually takes time for us to wizen up to our errors (anyone ever used leg extensions?) Bonus's have merit where used with integrity, however in most cases they have become a money and time wasting headache.

DaxMoy said...

Hi Alex,

You're right of course, Scientific Advertising DOES come with extra material but NONE of it is 'bonus' material. Every single piece has a relevent part to play in learning the concept of Scientific Advertising.

Also, the bonuses all come from me and are of my own creation rather than 'padding' from others that will simply confuse my readers.

www.personaltrainersuccessacademy.com/html/sciad.htm

On the flip side, yes, of course I too have tried the 'stack 'em high, sell 'em cheap' model and, to be honest I didn't like it for the reasons elaborated in my post.

I always had the feeling that people wouldn't take the primary work seriously... and they didn't.

Finally, I, like everyone else, am constantly learning and refining my ideas and philosophies.

What I said, did or felt when I put the book online 2 years ago is not how I feel about things now and I'm sure I'll change again over the next period of my life.

One thing though, I'm as certain as certain can be that, for me at least, bonuses are not the way I wish to go nor can I see myself re-initiating these kind of tactics in the future.

Thanks for your comments though Alex!

Dax

Alex Gold said...

Hmm, my first post reads harsher than it was meant to..

...my point is, the timing is a little odd - last week when I went to that scientific advertising page it said something like '326 have been sold and there are only 1000 available at this price' - I remember because I meant to check back and see if the number had changed the next day!

Fair enough if you've had a change of mind about it, tbh I am starting to think that aggressive direct marketing doesn't work very well in the UK market - but I'd expect more of a time period between doing it and criticising it is all.

DaxMoy said...

Fair enough (and I don't think your tone was harsh), but it was my very own web page that spurred me on to think this way.

You see, I wrote that page 2 years ago when that style of writing was in vogue.

I haven't even visited the page in over a year and even then, just to check that it still exists.

When I read through it over the weekend (as a result of making a flurry of sales) I realised that it was horrible. Certainly not in keeping with my current beliefs!

I couldn't believe that the old 'only 10 left' ploy was still there on the site, I thought I'd taken that down ages ago...

So, in effect, though the time period for YOU was very short, the time period for me was well over 18 months : )

And here's the thing.

Do I still use time-sensitive offerings? Yes, but they're based upon 'early-bird' models for live events like seminars and mentoring.

Do I still use 'only X places'? Yes, but again, only if I am actually limiting the numbers on an event, certainly not with an ebook.

Do I still have 'bundle offerings'? Yes, but only where they add to what I'm trying to achieve with my students (Like the audio that accompanies Scientific Advertising or the e-course that accompanies the MAGIC Hundred. Even the self-development literature that accompanies my personal trainer success academy)

But the addition of these things is not to 'bonus' the prospect into making a purchase but to enhance the offering so that they will get better results from what they're buying.

In all things though, the main offering should be good enough to stand by itself rather than needing false scarcity and death-by-bonus tactics.

Spida Hunter said...

Great point Dax, consciously I've been thinking that I don't want the other stuff just offer me the god damn book!!

However another time, I enjoyed the mp3's as they are easier to absorb info when time is a issue!!

I believe it's one of those go to extreme then find some middle ground.

If we are truthful everyone has gone or going through purchasing 1 book to get 100 free gifts and then as we learn/awaken or become more conscious we choose to go after what we WANT without the "extras"!!

For me now, give me what I want! For someone just new to online buying FREE and 103 Bonuses are very appealing!!